Privacy Policy | Sortes.lk

Privacy Policy (Effective Date: November 16, 2024)
Sortes.lk built the Sortes.lk app as a Free app. This SERVICE is provided by Sortes.lk at no cost and is intended for use as is.

This Privacy Policy informs visitors of our policies regarding the collection, use, and disclosure of Personal Information for those who choose to use our Service. By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions unless otherwise defined.

Information Collection and Use
To improve your experience with Sortes.lk, we may require certain personally identifiable information, including but not limited to:

Personal Information: Name, addresses, phone numbers, and profile pictures.
Social Media Features: Photos, comments, likes, and interactions shared on the Sortes Feed.
Behavioral Data: Preferences, choices, and app usage patterns for the Sortes AI Assistant.
Points Program: Order history and engagement with Sortes Points.
This information is retained by us and used to enhance the Service.

New Features
The following features have been added to Sortes.lk:

1. Sortes Feed
Users can connect with others, add and edit photos, upload profile pictures, add friends, and interact with shared content.
Information shared on the Feed, such as photos, comments, and likes, is visible to other users of the app.
Users should avoid sharing sensitive personal information through the Feed.
2. Sortes AI Assistant
The AI Assistant analyzes user behavior, preferences, time, and choices to provide tailored suggestions.
Data collected for this feature includes app usage patterns, time of activity, and preferences.
3. Sortes Points
Users earn points for placing orders. Points can be redeemed for free orders, subject to conditions determined by Sortes.lk.
Information collected for this feature includes order details and redemption history.
Third-Party Services
The app uses third-party services that may collect information to identify you. Links to their privacy policies:

Google Play Services
Facebook
One Signal
Log Data
In case of an app error, we collect Log Data that may include:

Device information (e.g., IP address, device name, OS version).
Time and date of app use.
App configuration and usage statistics.
Cookies
While the app does not use cookies explicitly, third-party services may. You may accept or refuse cookies. However, refusing cookies may limit functionality.

Service Providers
Third-party service providers are employed to:

Facilitate the Service.
Analyze usage patterns.
These providers are bound to use your information only for specified tasks.

Security
We use commercially reasonable measures to protect your Personal Information but cannot guarantee absolute security due to the nature of digital communication.

Links to Other Sites
Our Service may contain links to external sites. We are not responsible for the content or privacy practices of third-party websites.

Children’s Privacy
Our Service does not target users under the age of 13. If a child under 13 has provided us with personal information, we will delete it immediately. Contact us at sortes.lk@gmail.com for assistance.

Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Changes will be posted on this page. Users are advised to review the Privacy Policy regularly.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Sortes.lk unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Addresses, Phone numbers, . The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Service Fee and Delivery Charges

We charge a 20% service fee on all orders. Delivery charges are calculated based on the weight and destination of the order.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at sortes.lk@gmail.com.

Terms & Conditions

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, still belong to Sortes.lk.

Sortes.lk is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The Sortes.lk app stores and processes personal data that you have provided to us, to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Sortes.lk app won’t work properly or at all.

The app does use third-party services that declare their Terms and Conditions.

Link to Terms and Conditions of third-party service providers used by the app

You should be aware that there are certain things that Sortes.lk will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but Sortes.lk cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, Sortes.lk cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Sortes.lk cannot accept responsibility.

With respect to Sortes.lk’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Sortes.lk accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android – the requirements for the system(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Sortes.lk does not promise that it will always update the app so that it is relevant to you and/or works with the Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2023-10-29

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at sortes.lk@gmail.com.